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Evidence Guide: FBPFST6001 - Develop, manage and maintain quality systems for food processing

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

FBPFST6001 - Develop, manage and maintain quality systems for food processing

What evidence can you provide to prove your understanding of each of the following citeria?

Establish requirements of the quality system

  1. Develop policies expressing the organisation’s commitment to the quality system and processes
  2. Identify legislative requirements for quality systems
  3. Determine scope and objectives of the quality system in relation to all business operations, customers, suppliers and contractors
  4. Establish quality performance standards, including for customer and supplier service, consistent with the direction and goals of the organisation
  5. Identify resource requirements and include in financial, human resource and operational plans
Develop policies expressing the organisation’s commitment to the quality system and processes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify legislative requirements for quality systems

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Determine scope and objectives of the quality system in relation to all business operations, customers, suppliers and contractors

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish quality performance standards, including for customer and supplier service, consistent with the direction and goals of the organisation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify resource requirements and include in financial, human resource and operational plans

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Design the quality system

  1. Apply quality principles to all business operations to achieve business goals and performance standards
  2. Define and communicate responsibilities for development, implementation and operation of the quality system
  3. Include personnel from all levels and areas of the organisation in the development and implementation of the quality system
  4. Develop and validate quality system components, procedures, policies and supporting documentation to meet organisation, customer and regulatory requirements
  5. Develop consultative and communication strategies to link the quality system with all aspects of business operations
  6. Negotiate supplier or contractor service standards and audit requirements
  7. Develop performance measures and indicators to measure performance against policies, goals and performance standards
Apply quality principles to all business operations to achieve business goals and performance standards

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Define and communicate responsibilities for development, implementation and operation of the quality system

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Include personnel from all levels and areas of the organisation in the development and implementation of the quality system

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop and validate quality system components, procedures, policies and supporting documentation to meet organisation, customer and regulatory requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop consultative and communication strategies to link the quality system with all aspects of business operations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Negotiate supplier or contractor service standards and audit requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Develop performance measures and indicators to measure performance against policies, goals and performance standards

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Implement and monitor the quality system

  1. Prepare and resource the implementation plan for the quality system
  2. Prepare and resource training plans to provide personnel at all levels with quality concepts and skills
  3. Address quality system requirements and customer focus in the establishment, operation and evaluation of all quality system components
  4. Identify, develop and monitor control and preventative action measures and procedures
  5. Establish procedures for reporting, recording and responding to non-conformances and non-compliances
  6. Monitor and document customer and supplier service standards
  7. Collect and analyse quality data and report issues
  8. Monitor quality costs and performance
  9. Prepare quality system for external review and approval by relevant authorities
Prepare and resource the implementation plan for the quality system

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare and resource training plans to provide personnel at all levels with quality concepts and skills

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Address quality system requirements and customer focus in the establishment, operation and evaluation of all quality system components

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify, develop and monitor control and preventative action measures and procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish procedures for reporting, recording and responding to non-conformances and non-compliances

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor and document customer and supplier service standards

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Collect and analyse quality data and report issues

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Monitor quality costs and performance

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Prepare quality system for external review and approval by relevant authorities

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Continuously improve the quality system

  1. Monitor and review impacts of the quality system on operations
  2. Respond to and resolve customer complaints and requests, and use the information to improve the system
  3. Establish procedures for the ongoing identification and resolution of issues
  4. Update the quality system for changes in process, technical information, customer and regulatory requirements
  5. Engage stakeholders in decision making and continuous improvement processes and strategies
  6. Use quality results, findings and conclusions in improvement processes
  7. Analyse the costs and benefits of the quality system
  8. Review quality goals and targets continuously
Monitor and review impacts of the quality system on operations

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Respond to and resolve customer complaints and requests, and use the information to improve the system

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Establish procedures for the ongoing identification and resolution of issues

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Update the quality system for changes in process, technical information, customer and regulatory requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Engage stakeholders in decision making and continuous improvement processes and strategies

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use quality results, findings and conclusions in improvement processes

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Analyse the costs and benefits of the quality system

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Review quality goals and targets continuously

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate quality outcomes

  1. Complete the certification of product and processes consistent with quality outcomes and customer and regulatory requirements
  2. Notify regulatory authorities and agencies of breaches and non-compliance incidents
  3. Use quality outcomes to promote public confidence in products and services
Complete the certification of product and processes consistent with quality outcomes and customer and regulatory requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Notify regulatory authorities and agencies of breaches and non-compliance incidents

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Use quality outcomes to promote public confidence in products and services

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge